Privacy Policy

Your Details

Before you read all the detailed text below, here’s a summary: We do not use your details for marketing or share them with third parties. We may send you a handcrafted newsletter occasionally, which you can unsubscribe from at any time. We focus on making and selling board games while honoring our customers’ privacy.

Information We Collect

We collect information you provide directly to us when you use the Site. This may include:

• Personal information such as your name, email address, and any other information you choose to provide.
• Information automatically collected when you use the Site, such as your IP address, browser type, operating system, and other usage details.

Legal Basis for Processing Personal Information

Our legal basis for collecting and processing personal information under the GDPR depends on the personal information and the context in which we collect it. We will only process your personal information if we have a lawful basis for doing so, such as:

• The processing is necessary for the performance of a contract with you.
• The processing is necessary for compliance with a legal obligation.
• We have obtained your consent to the processing.
• The processing is necessary for the purposes of our legitimate interests.

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve the Site.
• Respond to your comments, questions, and requests.
• Communicate with you about our products, services, and promotions.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities.

Sharing of Your Information

We may share your information with third parties in the following circumstances:

• With service providers who perform services on our behalf, such as payment processing and shipping (e.g., Paysera).
• In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of O Kodėl Ne, MB, our customers, or others.

Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have certain data protection rights, including:

• The right to access, update, or delete the personal information we have about you.
• The right to object to processing of your personal information.
• The right to restrict processing of your personal information.
• The right to data portability.

Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

Use of WooCommerce

Our e-shop is powered by WooCommerce, a platform that helps us manage your orders and payments securely. WooCommerce may collect and process your data as described in their privacy policy. We ensure that WooCommerce complies with GDPR and provides appropriate data protection measures.

Payment Processing with Paysera

We use Paysera for processing payments. Paysera may collect and process your payment information in accordance with their privacy policy. By using our site, you agree to the transfer of your payment data to Paysera for transaction processing.

Shipping and Package Handling

We utilize Paysera’s system to send packages. This involves sharing your shipping details with Paysera to ensure timely and accurate delivery of your orders. Your information is handled securely and in compliance with applicable data protection laws.

Return Policy

If you are not satisfied with your purchase, you can return the product within 14 days of receiving it, as per Lithuanian consumer law. To be eligible for a return, the product must be unused and in the same condition that you received it. The original packaging should also be intact.

To initiate a return, please contact us at info@explosivefoxgames.lt with your order number and details of the product you wish to return. The cost of return shipping is borne by the customer unless the product is defective or incorrect.

Once we receive your returned item, we will inspect it and notify you about the status of your refund. If approved, we will process the refund through the original payment method within 7-10 business days.

Shipping Information

We process and ship orders within 1-5 business days after receiving your payment. Shipping costs depend on your location and the chosen delivery method, and these costs will be displayed at checkout.

Orders within Lithuania typically take 2-10 business days to arrive. International delivery times may vary depending on the destination country. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

If you do not receive your package within the estimated time frame, please contact us at info@explosivefoxgames.lt for assistance.

Page Ownership Confirmation

This website is owned and operated by **O Kodėl Ne, MB**.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact & Communication With Us

Users contacting us do so voluntarily and provide personal details at their own risk. We keep this information private and securely stored until it's no longer needed. Please be aware that cookies are stored in our site's database. While we take precautions, we're not liable for hacks or security breaches.

Event Information and Mailing Lists

With your explicit permission, we may use your details to send event information through a mailing list system, in accordance with our privacy policy.

Email Mailing List & Marketing Messages

We operate an email mailing list program in compliance with regulations. Subscribers can unsubscribe at any time. Marketing emails may contain tracking technologies to gauge subscriber engagement and demographics.

External Website Links & Third Parties

While we strive for quality and safety, users click external links at their own risk. We're not liable for any damages caused by visiting external sites.

Social Media Policy & Usage

We maintain a Social Media Policy and advise users to verify official profiles. We'll never ask for passwords or personal details on social media. Use social sharing buttons at your discretion.

End of Privacy Policy

If you have any questions or doubts, please reach out to us at info@explosivefoxgames.lt.